SmartBuy

Pros

• High redemption value for specific cards like Infinia (often 1:1 ratio).
• Effective for earning accelerated reward points on domestic flights and non-loyalty hotels.
• Can be the most cost-effective option when the price differential from direct booking is minimal.

Cons

• Strict non-refundable policies on flights, particularly risky for international travel or visa rejections.
• Lack of 'free cancellation' add-ons that are commonly available on other platforms.
• Prices for hotels and flights are sometimes higher than booking direct or through competitors like Agoda.
• Redemption limits and caps on accelerated points (e.g., 15k accelerated cap mentioned).
• Requires upfront payment for hotel bookings, reducing flexibility.

Caveats

• Redemption rules can be complex; some users report a 70% points usage limit while others mention 1:1 ratios depending on the card and booking type.
• Resolving issues or obtaining refunds often requires significant effort, including multiple calls and emails.
• Monthly redemption caps (e.g., 150k points) may apply.

Best for

• Domestic flight bookings within India.
• Infinia cardholders looking to maximize point value.
• Booking non-loyalty hotels to earn accelerated rewards.

Avoid if

• Booking international flights where flexible cancellation is a priority.
• You prefer 'pay at hotel' options to maintain travel flexibility.
• The price on SmartBuy is significantly higher (>2000 INR) than direct booking.