JetBlue

Pros

• Industry-leading economy legroom and seat pitch among US airlines
• Free WiFi provided for all passengers
• Self-service snack and water pantries available on many aircraft
• Availability of rare daytime flight options for transatlantic routes to London
• Proactive customer service in some diversion scenarios, such as covering rental car costs

Cons

• Newer international economy seats reported as less comfortable for flights exceeding 4 hours
• Potential for confirmation and check-in issues when booked via third-party sites or partner airlines
• Limited flight frequencies on certain routes compared to larger legacy carriers

Caveats

• The premium 'Mint' product is significantly preferred over standard economy for long-haul international travel
• Refunds for additional fees can be difficult to obtain directly from the airline
• Confirmation codes may not always sync correctly between JetBlue and partner airlines like Icelandair

Best for

• Tall travelers who prioritize extra legroom in economy
• Passengers who value free, consistent in-flight connectivity
• Domestic US travel and specific daytime transatlantic crossings

Avoid if

• You require the high flight frequency and flexibility of a major legacy carrier
• You are booking complex multi-airline itineraries through third-party agencies