IndiGo

Pros

• Strong reputation for on-time arrivals and departures.
• Aircraft are consistently described as clean and well-maintained.
• Efficient boarding and disembarking processes, including the use of ramps for rolling luggage.
• Affordable upgrades for extra legroom and pre-ordered meals.

Cons

• Strict no-frills model with no free water, snacks, or blankets provided.
• Customer service can be unresponsive or use "delay tactics" regarding refunds and compensation.
• Seating is standard narrowbody and can feel tight on longer flights.
• International routes may be subject to cancellations or refueling stops depending on airspace restrictions.

Caveats

• Expectations should be adjusted for an LCC; it is not comparable to full-service carriers like Turkish Airlines.
• Some international legs may involve codeshares or refueling stops (e.g., in Ras Al Khaimah) that extend travel time.

Best for

• Budget-conscious travelers on domestic Indian routes.
• Short-haul international flights where punctuality is the priority.
• Travelers who prefer a clean, modern aircraft over in-flight service.

Avoid if

• You expect complimentary in-flight amenities like water and blankets.
• You are uncomfortable with tight seating on flights longer than a few hours.
• You want a high level of customer support for complex or high-stakes itineraries.