Hainan Airlines
Reddit take
Not enough linked mention summaries yet; the source excerpts below are the evidence.
Pros
- It's one of the better full-service Chinese airlines. You will be fine.
Cons
- They unassigned my seat and now they can't even find my ticket records. I'm on support line for two hours already and nobody even trying to help. Not sure how this can be considered a good airline.
- The English info on the site is confusing and the phone number was unhelpful. Cheers.
- Hainan is to be trusted just as much as Frontier, Spirit, Allegiant, etc. in the USA. The fact is 9/10 passengers fly with no issue. If you have a niche case needing extreme customer service, yeah you may have trouble. If you don't expec...
- I’ve found a good deal with Hainan airlines for this summer, however it requires transit in Beijing.
- Check-ins have rarely worked with Hainan and most Chinese airlines because in general, if you are entering China, they force you to check in at the gate desk so they can validate your visa information to make sure you can actually enter...
Sentiment
1 positive (14%) · 2 mixed (29%) · 4 negative (57%)
Trust + time weighted score: -37% · raw score -43%
What redditors said (7 of 7)
It's one of the better full-service Chinese airlines. You will be fine.
They unassigned my seat and now they can't even find my ticket records. I'm on support line for two hours already and nobody even trying to help. Not sure how this can be considered a good airline.
The English info on the site is confusing and the phone number was unhelpful. Cheers.
Hainan is to be trusted just as much as Frontier, Spirit, Allegiant, etc. in the USA. The fact is 9/10 passengers fly with no issue. If you have a niche case needing extreme customer service, yeah you may have trouble. If you don't expect trouble, you'll be fine.
I’ve found a good deal with Hainan airlines for this summer, however it requires transit in Beijing.
Check-ins have rarely worked with Hainan and most Chinese airlines because in general, if you are entering China, they force you to check in at the gate desk so they can validate your visa information to make sure you can actually enter the country.
We are unsure if Hainan airlines is good, because we heard lots of negative reviews about it canceling your flight without informing or theres just lots of problems with the system. 🥹
Compare
Hainan Airlines vs Virgin AtlanticHainan Airlines vs All Nippon AirwaysHainan Airlines vs Changi Airport
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