Linsoul

Linsoul is based out of China and I highly doubt they have offices, distribution, or any proper business presence in Germany or any of the other countries they keep domains for

As far as I'm aware, Linsoul is not on that list [Fiio's permitted global resailers].

I also have done linsoul (right) but they feel flimsy compared to the openheart.

On new reddit I also wrote about my bad experience regarding this issue with linsoul.de

They are simply ignoring German law even though they have a German domain. Having a German domain and targeting the German market actually binds you to upholding German law. That is the reason why I see this as being misled.

I am pretty sure that I won't get my replacement parts or any form of paid shipping, but I am sure that they will have to give up their German Domain and any other where customers fight for their consumer rights.

They demand that the customer pays for international shipping to China (min. €40) for a "professional inspection" by their own team. They essentially use high shipping costs as a barrier to prevent customers from exercising their legal warranty rights.