Side by side
All Nippon Airways vs Changi Airport
All Nippon Airways
33 positive (65%) · 11 mixed (22%) · 7 negative (14%)
Trust + time weighted: +53%
AI summary — not a quote
All Nippon Airways (ANA) is highly regarded as a premium full-service carrier, frequently preferred over major US airlines for its superior service quality and economy class experience. While standard fares are often described as expensive, the airline is noted for frequent monthly sales that offer significant value, sometimes including free domestic legs within Japan. However, the brand is also associated with strict administrative policies and notoriously difficult award seat availability, particularly for business class redemptions through Star Alliance partners.
Pros
- High service standards, often preferred over carriers like United
- Allows booking for up to nine people in a single transaction
- Frequent monthly sales can lead to highly competitive promotional fares
- Highly rated economy class experience
Cons
- Standard fares are often expensive compared to budget or mid-tier carriers
- Business class award availability is extremely limited and difficult to secure with miles
- Strict customer service policies regarding name changes and booking modifications
- Award seats for Star Alliance partners may only be released ~15 days before departure
Top excerpts
I flew with ANA, and the flight was with a De Havilland Dash 8 (turboprop) which was an experience in itself! The staff was lovely
ANA and JAL are not cheap.
Same deal with ANA. You can book up to [nine people at one time.](https://www.ana.co.jp/en/us/plan-book/terms/)
On ANA you can book up to [nine people at one time.](https://www.ana.co.jp/en/us/plan-book/terms/)
If cost is not a major concern, then book with full-service carriers like Vietnam Airlines, Thai Airways, JAL, ANA.
Changi Airport
14 positive (82%) · 1 mixed (6%) · 2 negative (12%)
Trust + time weighted: +71%
AI summary — not a quote
Changi Airport is highly regarded as a premier travel hub and a destination in its own right, praised for its cleanliness, efficiency, and extensive amenities. Travelers frequently highlight the speed of immigration and the variety of layover-friendly features, such as free city tours and quiet rest zones. However, the airport's unique gate-level security design is a significant point of contention, with opinions split on whether it improves predictability or adds frustration.
Pros
- Exceptional layover amenities including free city tours for 3-24 hour stays
- Highly efficient arrival process, with some users reporting 1-3 minute border crossings
- The Jewel is a major attraction featuring unique architecture and extensive shopping
- Affordable and authentic food options available via staff canteens open to the public
Cons
- Gate-level security is polarizing; some find the scanners and lines at the gate slow and annoying
- The Jewel is located outside the sterile area, requiring travelers to clear immigration to visit
- The train to downtown is a standard metro (MRT) rather than a dedicated high-speed express
Top excerpts
it's my fave airport, jewel alone is interesting to explore
Easily changi
Changi is amazing, but I hate having to go through security at the gate.
idk gate security seems better to me you can rock up later to the airport and all you have to do is get to the gate.
Changi for sure.