Super.com

Pros

• Often drastically cheaper than booking directly through hotels or other major travel sites.
• Reservations frequently go through without issue for standard hotel bookings.
• Provides confirmation numbers and flight locators for direct management with airlines.

Cons

• Uses dark patterns to upsell users into a recurring 'Super+' monthly subscription.
• Poor customer service response times, with some users reporting week-long delays for corrections.
• Risk of being caught in a support loop where the airline/hotel and the third party blame each other for issues.
• Limited to no ability to change tickets or resolve problems once booked.

Caveats

• The 'Super+' membership fee is often bundled into the checkout process, leading to unexpected monthly charges.
• Savings of $100-$200 may be offset by the risk of losing the entire booking value if an issue arises.
• Membership rates are often the most prominent price shown, which requires a recurring fee to maintain.

Best for

• Budget-conscious travelers looking for the absolute lowest price on simple hotel stays.
• Users who are diligent about reading terms and unchecking subscription boxes during checkout.

Avoid if

• You require flexibility or the ability to change your travel dates.
• You want to avoid the risk of accidental subscription enrollments.
• You prefer the security of booking directly with a hotel or airline.