Secrets The Vine Cancun
Reddit take
Not enough linked mention summaries yet; the source excerpts below are the evidence.
Pros
- My partner and I enjoyed this resort. We had no issues getting chairs if we went down at a reasonable hour... We went for dinner right at 6 and almost never had to wait.
- I have been there twice. My favorite AI in Cancun. The architecture is really cool and there are great restaurants across the street. The 4 pools all offer a very different feel instead of just different locations.
- I am here right now and I don’t see any concerns . Many of the reviews online are not very accurate. No pressure to tip and so far everything is amazing
- I thought the food was great. There is an upsell factor where I was told we could have a table immediately if I agreed to buy a bottle of wine... It annoyed me but after reading about upsell at other places, it didn’t affect the service...
- We went 2 years ago and it was really nice. Food was good, pool and lounge on upper floor was nice. Staff was friendly and helpful.
Cons
- The dining at Secrets the Vine is great and you will see the app is just so you can get notified when your table is ready. I will say they do the "buy a bottle of wine and we will get you right in and a table with a view" game and depend...
- I’ve stayed at the vine and loved it. I upgraded to preferred because the pool in that area was so much better than the regular pool. My sister was just there and said she wouldn’t be back. Ac wasn’t working in their rooms she had to cha...
- I’m thinking about canceling the reservation at secrets the vine resort. it sounds like it’s very high-pressure sales tactics, and that people hog the chairs in the pool area. I also heard that they don’t take reservations anymore for re...
- Parent context: Anyone dealt with noise issues at Secrets The Vine Cancun? we're light sleepers Reply: We were on a lower floor near Olio restaurant and music started early in the morning. if noise is a concern ask for a higher floor awa...
- the vine cancun actually has no swim up bar which surprises a lot of people.
Sentiment
7 positive (54%) · 4 mixed (31%) · 2 negative (15%)
Trust + time weighted score: +44% · raw score 38%
What redditors said (10 of 13)
My partner and I enjoyed this resort. We had no issues getting chairs if we went down at a reasonable hour... We went for dinner right at 6 and almost never had to wait.
I have been there twice. My favorite AI in Cancun. The architecture is really cool and there are great restaurants across the street. The 4 pools all offer a very different feel instead of just different locations.
I am here right now and I don’t see any concerns . Many of the reviews online are not very accurate. No pressure to tip and so far everything is amazing
The dining at Secrets the Vine is great and you will see the app is just so you can get notified when your table is ready. I will say they do the "buy a bottle of wine and we will get you right in and a table with a view" game and depending on who is on, can be pushy. ... I do want to add that while I think this is a solid choice, it's a high rise resort and not going to give you a lot of "I'm in Mexico" vibes.
I thought the food was great. There is an upsell factor where I was told we could have a table immediately if I agreed to buy a bottle of wine... It annoyed me but after reading about upsell at other places, it didn’t affect the service or the food. ... All in all the staff are amazing and did not have their hand out for tips even though we always did tip. I would return.
We went 2 years ago and it was really nice. Food was good, pool and lounge on upper floor was nice. Staff was friendly and helpful.
I’ve stayed at the vine and loved it. I upgraded to preferred because the pool in that area was so much better than the regular pool. My sister was just there and said she wouldn’t be back. Ac wasn’t working in their rooms she had to change rooms 5 times and just had a bad time
I’m thinking about canceling the reservation at secrets the vine resort. it sounds like it’s very high-pressure sales tactics, and that people hog the chairs in the pool area. I also heard that they don’t take reservations anymore for restaurants and you have to use some app and many guests are very frustrated with this.
Smooth honestly. we did Preferred Club so check in was upstairs on our floor which made it easy. even without that i heard the main lobby line moves pretty fast.
Parent context: Anyone dealt with noise issues at Secrets The Vine Cancun? we're light sleepers Reply: We were on a lower floor near Olio restaurant and music started early in the morning. if noise is a concern ask for a higher floor away from the pool side when you check in.
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